ADMISSIONS

It all starts with a phone call which sometimes, is the hardest thing to do. At New Road Center we pride ourselves in our admissions process and make it as comfortable and convenient as possible. My name is Fred Bass, I am a recovering addict and the Director of Admissions for New Road Center. With personal experience of being in treatment, I know how challenging recovery can be. Whether you’re struggling with drugs, alcohol or underlining mental health concerns, our multidisciplinary team is here to help guide you on the New Road to life. Let your Recovery take control!

GETTING STARTED

The choice to end your addiction, addictive behaviors and better understand one’s mental health might be the most important decision of your life. Very few people have the courage to make this choice. Kudos to you! By choosing freedom, you are already halfway through the process. At New Road Center, we
like to make the process as easy as possible. We have knowledgeable and treatment experts who are available to speak to you 24 X 7. Once you talk with us, you can begin the treatment experience within 24 hours. We can provide travel assistance and pick-ups and help you make preparations for your treatment. If you want to travel with a sober companion, we will help you with that too. Our entire team is trained to make this transition as smooth as possible.

During the conversation, our admissions specialists will make a brief clinical assessment of need and help you decide on the best treatment program. Of course, your decision and agreement will be the main factor in making this decision.

Next, we will discuss your insurance and financial information. In case insurance doesn’t cover full or part of your treatment expenses, we have financial assistance programs which will help you pay for treatment without worry. We also offer private pay options for people who prefer a confidential payment plan. We intend to provide you with a worry-free environment so that you may concentrate on your program. We provide all our treatment at the most affordable cost. We will coordinate with your insurance company regarding payment. Usually, eligibility is provided in the same business day. The Affordable Care Act has also made treatment coverage more accessible. The new provisions have prioritized mental health and substance abuse treatment at the same level as regular medical care.

We will assist in providing you with all travel information needed to make getting to treatment as easy as possible. In most cases, we get our clients to our facilities within 24 hours. We will pick you up from the airport. A Treatment Advisor will remain in contact with you and your family throughout the admission process.

PAYMENT OPTIONS

We intend to provide you with a worry-free environment so that you concentrate on your recovery process. We provide all our treatment at the most affordable cost. We will coordinate with your insurance company regarding payment. Usually, the eligibility is provided in the same business day. The Affordable Care Act has made treatment coverage more accessible. The new provisions have prioritized substance abuse treatment at the same level as regular medical care.

In case your insurance does not provide complete coverage, we have various financial assistance programs to help you. In case you want to avail of a confidential payment plan, we have that too.